Commercial Policies Library
Find commercial policy information related to travel disruptions.
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Qantas NDC Call Out
Find out how to service a Qantas NDC booking when a commercial policy applies.
Commercial Policies 2026
Yes
No
Not applicable
Commercial Policy
Valid for
Summary of Options
Authority Code
Date of Issue
Tickets issued on/before 1 June 2026 for scheduled departures on/after 2 to 4 June 2026.
Rebook or Credit or Refund
2 June 2026
Tickets issued on/before 22 May 2026 for scheduled departures on/after 12 June 2026 to 30 August.
Rebook or Credit or Refund
22 May 2026
Tickets issued on/before 10 May 2026 for scheduled departures on/after 8 August 2026 - 24 December 2026
Rebook or Credif or Refund
1 May 2026
Tickets issued on/before 14 April 2026 for scheduled departures on/after 18 May 2026
Rebook or Credit or Refund
14 April 2026
Tickets issued on/before 10 April 2026 for scheduled departures on 8 April - 16 April 2026
Rebook or Credit or Refund
8 April 2026
Tickets issued on/before 30 March 2026 for scheduled departures on 19 March - 3 May 2026
Rebook or Credit or Refund
30 March 2026
Tickets issued on/before 30 April 2026 for scheduled departures on/before 24 October 2026
Rebook or Credit or Refund
30 March 2026
Tickets issued on/before 19 March 2026 for scheduled departures on 10 April - 13 April 2026
Rebook or Credit or Refund
19 March 2026
Tickets issued on/before 26 March 2026 for scheduled departures on 19 March - 1 April 2026
Rebook or Credit or Refund
18 March 2026
Tickets issued on/before 31 May 2026 for scheduled departures on 28 February - 31 May 2026
Rebook or Credit or Refund
1 March 2026
Tickets issued on/before 24 February 2026 for scheduled departures between 23 - 25 February 2026
Rebook or Credit
24 February 2026
Tickets issued on/before 24 February 2026 for scheduled departures between 23 - 26 February 2026
Rebook or Credit
24 February 2026
Tickets issued on/before 22 January 2026 for scheduled departures from 21 January - 1 February 2026
Rebook or Credit or Refund
22 January 2026
Tickets issued on/before 9 January 2026 for scheduled departures from 9 - 15 January 2026.
Rebook or Credit
9 January 2026
Tickets issued on/before 5 January 2026 for scheduled departures from 5 - 31 January 2026.
Rebook or Credit or Refund
5 January 2026
Commercial Policies 2025
Yes
No
Not applicable
Commercial Policy
Valid For
Summary of Options
Authority Code
Date of Issue
Tickets issued on/before 18 December 2025 for scheduled departures from 3 - 11 February 2026
Rebook or Credit or Refund
18 December 2025
Commercial policy for Qantas customers travelling to/from Port Moresby via Qantas operated services.
Tickets issued on/before 2 December 2025 for scheduled departures from 30 March 2026.
Rebook
2 December 2025
Tickets issued on/before 29 November 2025 for scheduled departures 29 November 2025
Rebook or Credit or Refund
29 November 2025
Tickets issued on/before 21 November 2025 for scheduled departures between 21 - 23 November 2025
Rebook or Credit
21 November 2025
Tickets issued on/before 14 November 2025 for scheduled departures between 6 January 2026 and 24 March 2026
Rebook or Credit or Refund
14 November 2025
Tickets issued on/before 7 November 2025 for scheduled departures on or between 7 - 16 November 2025
Rebook or Credit
7 November 2025
Tickets issued on/before 6 November 2025 for scheduled departures on/after 1 December 2025
Rebook or Credit or Refund
6 November 2025
Tickets issued on/before 1 October 2025 for scheduled departures from 1 February 2026 onwards
Rebook or Credit or Refund
2 October 2025
Tickets issued on/before 1 October 2025 for scheduled departures between 13 - 17 October 2025
Rebook
1 October 2025
Tickets issued on/before 23 September 2025 for scheduled departures 23 - 24 September 2025
Rebook
23 September 2025
Tickets issued on/before 22 September 2025 for scheduled departures 25 to 29 September 2025
Rebook or Credit
22 September 2025
Tickets issued on/before 11 September 2025 for scheduled departures on/after 10 October 2025
Rebook or Credit or Refund
11 September 2025
Tickets issued on/before 10 September 2025 for scheduled departures 10 and 11 September 2025
Rebook or Credit
10 September 2025
Tickets issued on/before 9 September 2025 for scheduled departures on/after 26 October 2025
Rebook
9 September 2025
Tickets issued on/before 17 August 2025 for scheduled departures between 15 August to 22 August 2025
Rebook or Credit
14 August 2025
Tickets issued on/before 30 June 2025 for scheduled departures between 2 July 2025 to 3 July 2025
Rebook or Credit
2 July 2025
Customers booked on/before 30 June 2025
Ticket an existing booking in EDIFACT
27 June 2025
Tickets issued on/before 30 June 2025 for for reissue on/after 1 July 2025
Utilising an EDIFACT credit
27 June 2025
Tickets issued on/before 23 June 2025 for departures between 23 June 2025 to 27 June 2025 on Emirates operated flights to/from/via Dubai.
Rebook or Credit or Refund
24 June 2025
Tickets issued on/before 23 June 2025 for departures between 16 June 2025 to 31 August 2025.
Rebook or Credit or Refund
16 June 2025
Tickets issued on/before 11 June 2025 for departures between 11 June 2025 - 1 June 2026.
Rebook* or Credit, Refund
11 June 2025
Tickets issued on/before 29 May 2025 refer to table for affected departure dates
Rebook
30 May 2025
Tickets issued on/before 20 May 2025 for departures between 20 May 2025 to 28 May 2026
Rebook or Credit
22 May 2025
Tickets issued on/before 19 May 2025 for departures on/after 26 October 2025
Rebook or Credit or Refund
19 May 2025
Tickets issued on/before 19 May 2025 for departures on/after 26 October 2025
Rebook or Credit or Refund
19 May 2025
Tickets issued on/before 16 May 2025 for departures between 31 October 2025 to 5 May 2026
Rebook
16 May 2025
Tickets issued on/before 6 May 2025 for scheduled departures between 26 October 2025 - 25 April 2026
Rebook or Credit or Refund
6 May 2025
Tickets issued on/before 6 May 2025 for scheduled departures between 1 December 2025 - 24 April 2026
Rebook
6 May 2025
Tickets issued on/before 6 May 2025 for scheduled departures between 1 December 2025 - 24 April 2026
Rebook
6 May 2025
Tickets issued on/before 6 May 2025 for scheduled departures between 5 December 2025 - 20 January 2026
Rebook or Credit or Refund
6 May 2025
Tickets issued on/before 17 April 2025 for scheduled departures between 17 April - 21 April 2025
Rebook or Credit
17 April 2025
Tickets issued on/before 21 March 2025 for scheduled departures from 21 March 2025
Rebook or Credit or Refund
21 March 2025
Tickets issued on/before 19 March 2025 for scheduled departures between 19 - 20 March 2025
Rebook or Credit
19 March 2025
Tickets issued on/before 7 March 2025 for scheduled departures between 4 - 16 March 2025
Rebook or Credit
3 March 2025
Tickets issued on/before 11 February 2025 for scheduled departures between 30 March - 25 October 2025
Rebook or Credit or Refund
26 February 2025
Tickets issued on/before 21 February 2025 for scheduled departures to/from Armidale between 28 January - 23 February 2025
Rebook or Credit or Refund
5 December 2024
Tickets issued on/before 20 February 2025 for scheduled departures between 3 June - 24 October 2025
Rebook or Credit or Refund
20 February 2025
Tickets issued on/before 13 February 2025 for scheduled departures to/from Karratha and Port Hedland between 13-16 February 2025
Rebook or Credit
13 February 2025
Tickets issued on/before 7 February 2025 for scheduled departures between 7 - 12 February 2025
Rebook or Credit
4 February 2025
Tickets issued on/before 9 January 2025 for scheduled departures between 8 - 21 January 2025
Rebook or Credit
9 January 2025
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Commercial refund policy for tickets in credit
Commercial policy for customers holding a COVID credit with a date of issue on or before 30 September 2021.