qdp-duffel

Duffel


Duffel is a developer-friendly platform that makes it easy for any business to start selling flights from 25+ NDC airlines including Qantas and 300+ airlines globally.
Duffel streamlines the integration and go-to-market process for new and existing flight sellers so they can go live in a matter of minutes with the ability to search flights, make bookings, reserve seats, sell paid extras like checked bags, accept payments, and manage post-booking servicing.
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User Demonstration

View Duffel's user demonstration using Qantas NDC content through their platform.

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Technology Partner support

Contact information: help@duffel.com

Receiving support for your customer's NDC booking

If you need support for your customer's NDC booking or have a technical issue, your Technology Partner must be the first point of contact. As Qantas NDC content and offers are made available via your Technology Partner's system, they are best placed to understand, identify, and triage the support request.

Please visit the Certified Technology Partners page for support helpdesk contact details for each Technology Partner.

When submitting a request to your Technology Partner, please provide as much detail as possible. At a minimum, this should include the Order ID or PNR along with a detailed description of the support being requested.

To view a list of all the current live issues impacting Technology Partners, development capability gaps or to report a new issue, visit our Qantas NDC Help & Support page.

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*Please consider your own business needs before choosing Duffel as your nominated Certified Technology Partner to access content and offers via the Qantas Distribution Platform.
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Technology Partner support
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