Register for the Qantas Distribution Platform portal
Agency Managers can apply for access on behalf of their agency via My Agency Profile on Qantas Agency Connect.
Pre-requisites for agencies to register for the Qantas Distribution Platform portal
Registered for the Qantas Agency Connect site
Your agency has an active account on the Qantas Agency Connect site with a current Agency Manager profile. Click here to register for Qantas Agency Connect.
A valid IATA, TIDS or ARC
Your agency has a valid IATA, TIDS or ARC number.
TIDS agencies require a Consolidator to be registered to the portal, to ticket on behalf of your agency.
The Qantas Distribution Platform portal is tailored for agents with simple customer bookings. We encourage you to assess if the portal meets your business needs. You can download the Capability Listing Tool (PDF) linked at the bottom of the page to learn about the Qantas Distribution Platform portal's shopping, booking and servicing capabilities.
Registering your agency for the Qantas Distribution Platform portal
When your agency is ready to access the portal, your Agency Manager can register by following the steps below:
- Log into Qantas Agency Connect, access My Agency Profile and complete the form on the 'Qantas Distribution Platform portal' tab.
Please have your travel agency details, including your IATA/TIDS/ARC, on hand to complete the form. - Once you have submitted the form, an acknowledgement email will be sent to the nominated Agency Manager, and the application status table will replace the application form in the 'Qantas Distribution Platform portal' tab.
What to expect after submitting your application
Checking the status of your application
You can check the status of your portal application any time via the My Agency Profile tab. The below status’ may appear during the assessment process, which can take up to 7 business days to complete.
The travel agency’s application form has been rejected. This can be due to a variety of reasons. For example, but not limited to:
- Agency submit the wrong billing address
The travel agency’s access to the Qantas Distribution Platform portal is suspended or removed. This can be due to a variety of reasons. For example, but not limited to:
- Agency has requested to deregister from the portal
- Agency has breached the portal Terms and Conditions.
Getting set up to access the Qantas Distribution Platform portal
Once your application turns to 'Active', your agency will be onboarded into the Qantas Distribution Platform portal via the following steps:
Welcome email
Once registration is successful, the nominated Agency Manager will receive an email from Qantas with their log in credentials.
Setting up and password validation
The Agency Manager will be required to set up a secure password and Two-Factor Authenticator (2FA). Once the password and 2FA is set up, the Agency Manager can onboard individual consultants within their agency, who will each have their own password and 2FA.
Start using the portal
Once the agency account has been set up, users can explore the dedicated Qantas Distribution Platform portal information page here on Qantas Agency Connect. The page includes guides and articles on getting started and how to use the portal.
Information for individual travel agents or consultants
If you are an individual travel agent or consultant looking to set up your access to the Qantas Distribution Platform portal, speak to your Agency Manager who will onboard you through your agency's profile. Once your Agency Manager has set up your access, you will receive a welcome email from us with log in credentials and a link to the portal to set up a password and 2FA.
