Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
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Qantas Department
Contact
Operating Hours
Qantas Agency Connect
+64 800 731 313
(you will require your seven digit IATA or TIDS number)
Phone and Email:
Monday to Friday
0830 - 1700 NZ Time
Monday to Friday
0830 - 1700 NZ Time
Qantas Group Travel
<qantasgrouptravel.com>
newzealand@qantasgrouptravel.com
Phone + 64 800 731 313
( you will require your seven-digit IATA / TIDs number)
Email:
Monday to Friday
0900 - 1700 NZ Time
Phone:
Monday to Friday
1030 - 1400 NZ Time
Qantas Direct Contact Centres
+64 800 808 767
24hrs – 7 days a week
For our overseas offices refer to Qantas Contacts
Qantas Frequent Flyer
+64 800 101 500
Monday to Saturday
0900 - 2100 NZ Time
0900 - 2100 NZ Time
Qantas Business Rewards
13 74 78
Monday to Saturday
0800 - 1900 AEST/AEDT
0800 - 1900 AEST/AEDT
Charters
Qantas Specific Needs
For medical clearance requirements submit Qantas Group Medical Travel Clearance Form online
Accessibility, Medical and other Inclusion Requests online form
+61 2 9123 7471
0700 – 2200 AEST/AEDT
7 days a week
7 days a week
Freight
+64 800 801 344
Monday - Friday
0600-2000 AEST
Saturday - Sunday / Public Holidays
0800-1600 AEST
0600-2000 AEST
Saturday - Sunday / Public Holidays
0800-1600 AEST