Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
Yes
No
Not applicable
Qantas Department
Contact
Operating Hours
Qantas Agency Connect
Monday - Friday
0900 - 1630
(Excluding Japan National Holidays)
Qantas Group Travel
Monday - Friday
0900 - 1700
(Excluding Japan National Holidays)
Qantas Contact Centres
Phone: 03 6833 0700
(Please note that this number is for direct customers and imminent departures only)
(Please note that this number is for direct customers and imminent departures only)
Monday - Friday
0900 - 1630
(Excluding Japan National Holidays)
Qantas Frequent Flyer
Phone: 0120-700-726
Monday - Friday
0900 - 1630
(Excluding Japan National Holidays)
Customer Specific Needs Team
Phone: 03 6833 0700
Monday - Friday
0900 - 1630
(Excluding Japan National Holidays)
Flight status
Customer Care