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Qantas Department
Contact
Operating Hours
Qantas Group Travel
Phone: +852 2298 8111
Monday - Friday
0900 - 1300 / 1400 - 1800
Qantas Contact Centres
Phone: +852 2298 8111
(Please note that this number is for direct customers and imminent departures only)
(Please note that this number is for direct customers and imminent departures only)
Monday - Friday
0900 - 1300 / 1400 - 1800
Qantas Frequent Flyer
Phone: 61 13 11 31
frequent_flyer@qantas.com.au
frequent_flyer@qantas.com.au
Customer Specific Needs Team
Flight status
Phone: +852 2181 8888
Monday - Friday
0900 - 1300 / 1400 - 1800
Customer Care
Submit a Customer Care Form on behalf of your customer