Dietary Required Meals
Use this guide to assist you in booking and servicing your customers' dietary required meal requests.
We provide a broad selection of meals to suit most dietary requirements. Customers may bring their own food to ensure their specific dietary requirements are met. Unfortunately, we are not able to refrigerate or heat their meal onboard. The meal must comply with local security screening requirements.
All the listed meals can be booked via your Technology Partner.
Important
Qantas requires dietary required meals to be requested a minimum of 24 hours prior to scheduled departure. Kosher meals should be requested a minimum of 36 hours prior to scheduled departure.
On this page
General Information
Dietary Required Meals Available on Qantas Flights
Medical Meals
Religious Meals
Hindu
*Kosher meals are currently not available on Delhi, Bengaluru, Jakarta and Denpasar flights. Kosher meals are also not available on Qantas operated flights from Townsville or Cairns.
+ Not available of flights between Sydney and Sapporo
**Must be ordered at least 36 hours prior to scheduled departure.
Vegetarian Meals
+ Not available of flights between Sydney and Sapporo
Child Meals
Peanuts and Allergies
We've made some important changes to our dietary required meals served onboard, and the following meals are no longer nut-free:
- Diabetic (DBML),
- Jain Vegetarian (VJML),
- Kosher (KSML),
- Muslim (MOML) and
- Hindu (HNML).
Our gluten intolerant, fruit platter and child meals remain nut-free.
We're aware of the challenges of peanut allergy sufferers and where possible seek to minimise the risks of exposure by:
- not offering peanuts as a bar snack on all Qantas flights and from Qantas owned and operated lounges, and
- minimising the use of peanuts or peanut based products in our inflight meals.
While all reasonable steps are taken by Qantas and its caterers to reduce the exposure to peanuts inflight and on the ground, Qantas cannot guarantee an allergy free environment onboard or in our lounges. It's always possible that other passengers may bring peanuts or other nuts onboard or into the lounges with them. Passengers may also be served a range of other nuts including almonds, cashews and macadamia nuts as bar snacks or after dinner snacks.
For this reason, we recommend that passengers carry any medication they may need with them in the cabin of the aircraft and be ready to administer the medication if necessary.
Formats for Dietary Required Meal Requests
Please refer to your Technology Partner for any additional information regarding dietary required meal requests via the Qantas Distribution Platform.
Alternatively, please use the example entry formats below when requesting dietary required meals:
Important
- Baby meals should be customer related to the accompanying adult for infants not occupying a seat.
Eligible Flights
Availability of dietary required meals may be limited on certain flights due to operational constraints, as outlined below:
Dietary required meals are not available on the below international flights:
- Flights between from Australia and Tonga
- Flights between Australia and Samoa
- Flights between Australia and Palau
- Flights between New Zealand and Samoa
- Kosher meals aren’t available on flights to and from Bengaluru, Delhi, Jakarta and Denpasar.
- Jain, Kosher, Muslim, Vegetarian Hindu and Non-Vegetarian Hindu meals aren’t available on flights between Sydney and Sapporo.
Dietary required meals are not available on the below domestic flights:
- In economy on flights of less than three and a half hours duration
- On QantasLink flights operated by Dash 8 aircraft
- Qantas operated flights from Townsville and Cairns are unable to supply Kosher meals.
Your Customer's Dietary Required Meal
How to Request a Dietary Required Meal for your Customer
For Qantas Operated Flights Dietary Required Meal Requests
- Can be requested through Manage Booking, or your Technology Partner.
- Must be requested at least 24 hours prior to departure or 36 hours prior to departure for Kosher meals.
For Codeshare Flights Dietary Required Meal Requests
- Can be requested using the standard IATA meal codes through your Technology Partner. Please refer to the operating airline for further information.
- For blockspace Aircalin flights between Australia and Noumea, meal requests are generated to the operating airline between 72 hours and 24 hours before departure.
Changes to your Customers' Flights
As dietary required meal requests are associated to each flight sector, they will be cancelled if the flight is changed. You will need to request the dietary required meal again within the above time frame.
Frequent Flyer Upgrades
If your customer's Frequent Flyer Classic Upgrade Reward is confirmed, the dietary required meal may not be available in the upgraded class of travel.