Electronic Miscellaneous Document (EMD)
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General Information
Types of EMD
There are two types of EMDs:
EMD-A (Associated)
Issued for the following services and linked to the specific flight coupon/s of a ticket:
- Advance Seat Selection
- Pre-purchased Additional Baggage
EMD-S (Stand-alone)
Issued for the following stand-alone payments to Qantas:
- Payments for Group Travel deposits and finals
- Service Fees
- Qantas Club membership
- Prepaid Freight Charges
- Unaccompanied Minor (UMNR) Fees
- Payments for ticketing, name correction and special handling
- Change Fees - which are receipted separately from the ticket using EMD-S
QAC and Group Travel Payments
All EMD payments to Qantas Agency Connect and Qantas Group Travel are made at nett level and as a lump sum.
Lump sum means the combined total of all components of the payment with no breakdown including:
- Fares
- Ticket Taxes including GST (if applicable)
- Carrier Charges
- Change Fees
- Service Fees (if applicable)
- Group Deposit Payments (if applicable)
- Group Final Payments (if applicable)
- Group Ancillary Payments (if applicable)
Note: For Group Deposit and Group Final Payments the nett amount due is provided on your balance statement and final payment statement.
Nett level means that commission, if applicable, is deducted from the amount paid to Qantas by EMD. The commission level on the EMD must be manually adjusted to 0%.
Where no standard commission is due, the value remains as a nett level and no adjustment is required.
This applies to:
- Australian Domestic Fares
- Trans-Tasman Fares
- Corporate, Nett and Private Fares
- Group Travel Fares
- Group Ancillary Services
- Ticket Taxes
- Change Fees
- Service Fees
Where standard commission is due, it is deducted from the gross value of the lump sum and the calculated nett value is noted on the EMD and paid to Qantas.
Group Travel - Nett Payment (if applicable)
Nett payments apply to all Group Deposit or Group Final Payments. The nett amount due is provided on your balance statement and final payment statement.
Qantas Club Payments
An EMD-S is issued for the gross amount of the total Qantas Club.
Qantas Club membership rates.
When completing an EMD via BSPlink, select the Reason for Issuance code as 'A' (air transportation) and submit to Qantas Frequent Flyer Service Centre by:
Fax: Fax the membership application or renewal form and copy of the EMD to 1300 305 747 or if overseas fax +61 1300 305 747
Phone: Qantas Frequent Flyer Centre 13 11 31 or if overseas, call +61 13 11 31.
Mail: Send the membership application or renewal form and a copy of the EMD to:
Qantas Airways Limited
Locked Bag 5013,
Alexandria NSW 2015
EMD Codes - Quick Reference Guide
Qantas Service Collection
Applicable to travel agents making payments to QAC for ticket issue, reissue and QAC Service Fees.
Seat Selection
Group Travel
Applicable to travel agents in Australia, Canada, China, France, Italy, Hong Kong, India, Indonesia, Japan, Korea, New Zealand, Philippines, Singapore, South Africa, South America, Thailand, United Kingdom and the United States.
Group Travel (if applicable)
Freight
Qantas Club Membership
Change Fee* (for Change Fees associated with the applicable fare rule)
(For POS AU and POS KR Jetstar Group fares only)
*These codes may vary if utilising an automated re-issue tool - refer to your Technology Partner
Note on RFISC: 98I - This is the letter I for India, not the number 1
Where GST applies, the GST component must be show separately as a "UO" amount on the EMD.
Pre-purchased UMNR Supervision Fee
Notes:
- For RFISCs 0BZ and 0B0 - this is a 0 (zero) and not O (Oscar)
Where GST applies, the GST component must be show separately as a "UO" amount on the EMD.