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Last updated: 14 May 2026
Qantas Department
Contact
Operating Hours
Qantas Agency Connect
+1 800 227 4795 (toll free)
qantasagencyconnectna@qantas.com.au
qantasagencyconnectna@qantas.com.au
Monday to Friday
9am – 5pm PT
9am – 5pm PT
Qantas Contact Centres
+1 800 227 4500
(Please note that this number is for direct customers and imminent departures only)
(Please note that this number is for direct customers and imminent departures only)
24 hours – 7 days a week
For our overseas offices refer to Qantas Contacts
Qantas Specific Needs
+61 2 9123 7471 (outside Australia)
For medical clearance requirements submit Qantas Group Medical Travel Clearance Form online via the Accessibility, Medical and other Inclusion Requests online form
7am – 10pm AEST/AEDT
7 days a week
7 days a week