Interline and Through Checked Baggage
Refer to Baggage Information for Checked Baggage Allowance, Sporting Equipment, Dangerous Goods, Musical Equipment and Baggage Services.
If you check in baggage that is for a multiple sector journey, usually the baggage allowance of the most significant carrier in the itinerary will apply. However, different rules may apply to tickets to and from the US or Canada, as described below.
On this page
Interline - International Journeys
Origin or Destination Points Outside the United States
For non-US international itineraries, the baggage allowance of the most significant carrier in the itinerary applies for each flight in the itinerary. For further information on the methodology for determining the most significant carrier under IATA Resolution 302, please refer to the FAQs.
If the most significant carrier in the itinerary is a codeshare flight and Qantas is the marketing carrier, the Qantas baggage allowance applies. Please note that baggage allowances on some Qantas marketed routes vary from the standard Qantas international allowances (example SYD/MEL to/from SGN).
For non-US itineraries where the operating carrier accepts excess baggage, it may apply its own charges for the carriage of that excess baggage.
Origin or Destination Points in the United States
For interline and codeshare itineraries that originate in the United States or has United States as a destination, where Qantas is the first marketing carrier (meaning the carrier whose code appears in the flight number of the first flight), Qantas has chosen to apply the most significant carrier's baggage allowance and fees for the whole itinerary, as this will most often be favourable to our customers.
As the DoT rules require that the same baggage allowance and fees apply throughout the itinerary, where Qantas is not the first marketing carrier on the itinerary, Qantas will not have control over which baggage rules apply to the itinerary, including on flights that are marketed by Qantas.
Note: Where Qantas operates the trans-Pacific flight, and the connecting flights are with AA or UA, these airlines choose to follow Qantas' baggage allowance and fees for the entire journey when the ticket is issued on Qantas (081).
Via the United States
For international journeys via the United States where the ultimate ticketed origin or destination is not a point within the United States, the most significant carrier's baggage allowance applies for each flight in the itinerary. For further information on the methodology for determining the most significant carrier under IATA Resolution 302, please refer to the FAQs.
All excess baggage (either purchased online or at the airport) may be carried at the discretion of the operating carrier/s, at their applicable rates.
Through Checked Baggage
When can my Customers Bags be Through Checked?
If the customers flights are all held in the same booking and are ticketed on Qantas or Qantas/Emirates and/or a oneworld airline, the baggage will be transferred between the flights and the customer will receive a boarding pass at check-in for their onward flights.
If the customers flights are all held in the same booking and the first flight is Qantas and the other flights are not Qantas, Emirates or a oneworld airline, baggage transfer onto the next flight depends on whether a specific agreement exists between Qantas and that airline. The customer will be advised by Qantas staff at check-in.
Note: In general, baggage can only be checked though within the same calendar day.
To assist you to determine if customers baggage will be interlined and boarding passes issued by Airport staff, please refer to the table below:
If connecting from an international flight through to an Australian domestic flight, you will need to clear customs and collect your bags at the first international point.
If travelling on a oneworld flight booked on separate tickets in separate bookings, the baggage will not be checked through and the customers will not receive the boarding pass for their onward flight.
Please allow enough time for your customers to collect their baggage at the end of each flight, clear customs and immigration if necessary, move between different terminals and re-check in with the next airline.
However, if your customers are travelling on separate tickets but in the same booking, the bags will be transferred between flights and they will receive the boarding pass for their onward flight.
* Qantas Interline Agreement is required
Travel to and from Norfolk Island
Norfolk Island is an Australian Territory. Flights operate to Norfolk Island from Australian international terminals due to Australian customs, immigration and biosecurity requirements.
The following conditions apply:
Customers travelling to Norfolk Island via Australia (e.g. AKL/SYD/NLK)
- Baggage will be tagged to the first port of entry into Australia.
- Customers must clear immigration, customs and biosecurity, collect their baggage, and check-in for their onward flight to Norfolk Island.
Customers travelling from Norfolk Island via Australia with International Connections (e.g. NLK/BNE/MNL)
- Baggage will be tagged to the first Australian port.
- Customers must collect their baggage and check-in in for their onward international flight.
Customers travelling to/from Norfolk Island with Australian Domestic Connections
- Customers travelling solely on Australian domestic flights to or from Norfolk Island will have their baggage through checked to their final destination.