Qantas Agency Connect and Group Travel holiday operating hours
Qantas Agency Connect and Qantas Group Travel will observe revised operating hours during the holiday season. Phone calls received outside of operating hours will be diverted to our contact centres who will facilitate changes for imminent only. Normal operating hours will resume from Friday 2 January 2026.
The Qantas Agency Connect and Qantas Group Travel sites are available 24/7 to assist you with self-servicing your customers. For further support, visit our 'Help and Support' page.
Latest News|Published 5 December 2025
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Monday 22 December 2025
Normal operating hours
Tuesday 23 December 2025
Normal operating hours
Wednesday 24 December 2025
Normal operating hours
Thursday 25 December 2025
Closed
Friday 26 December 2025
Closed
Monday 29 December 2025
Normal operating hours
Tuesday 30 December 2025
Normal operating hours
Wednesday 31 December 2025
Normal operating hours
Thursday 1 January 2026
Closed
Friday 2 January 2026
Normal operating hours
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From everyone at Qantas Agency Connect and Qantas Group Travel, we wish you a Merry Christmas, happy holidays and joyous new year! Thank you for your continued partnership and support.