Qantas Distribution Platform portal knowledge centre
Are you enrolled in the Learning Hub?
We have launched a new Qantas Distribution Platform portal course in the Qantas Learning Hub. The course contains several modules and how-to videos on using the different functions of the portal - from shopping and booking to servicing, and everything in between. If you are an existing member of the Qantas Learning Hub, you can access the course here:
To find out more about the Learning Hub and to sign up, click here.
Overview
Each of the below sections provides an overview and instructions for how to complete the action within the portal. Use the links above to jump directly to the relevant section of the page.
Profile management
A step-by-step guide to setting up and managing your agency's profile within the portal.
Shopping and booking
Everything you need to start shopping and booking the latest Qantas NDC offers for your customers.
Ancillaries
Add baggage or select a seat for your customer quickly and easily through the portal.
Servicing
Understand the full suite of servicing options available for Qantas NDC bookings via the portal.
TIDS and Consolidator
Everything you need to know if you are a TIDS agency or use a consolidator for ticketing.
Reporting
Learn how you can keep track of your bookings and revenue using the portal's reporting functionality.
Profile management
Agency Managers can set up and manage the profile of their agency, individual customers (travellers) and companies within the Profile Management section of My Agency Profile. Within Profile Management, the Agency Manager can also add and manage access for individual consultants.
Agency admin management learning module
A step-by-step guide for Agency Managers to help them manage their agency account.
Access credentials and password management
Shopping and booking
Learn how you can seamlessly shop and book Qantas NDC offers for your customers via the Qantas Distribution Platform portal.
Shop offer and create order learning module
Step through the simple process for finding an offer and creating an order for your customer via the portal.
Flight search and booking
Ancillaries
Ancillary learning module
A guide to help you add the required ancillaries for your customer during the booking process.
Ancillary - Seat selection and additional baggage
Servicing
Everything you need to know about servicing your Qantas NDC booking via the Qantas Distribution Platform portal.
Servicing learning module
Understand the servicing capabilities for your Qantas NDC booking available via the Qantas Distribution Platform portal.
TIDS and Consolidators
Information specifically for agencies with a TIDS number and Consolidators about how they can shop and service bookings for their customers via the Qantas Distribution Platform portal.
TIDS and Consolidators learning module
A guide for TIDS agencies and Consolidators to help them understand how to use the portal to shop and service Qantas NDC bookings.
Reporting
Everything you need to know about the Qantas Distribution Platform portal’s reporting capabilities.
Reporting capabilities learning module
A step-by-step guide to reporting via the Qantas Distribution Platform portal.