Update on closure of Jetstar Asia

Following an extensive and careful review of the Singapore-based low-cost carrier, Jetstar Asia (3K), the difficult decision has been made to permanently close the intra-Asia airline from 31 July 2025.

Latest News|Published 11 June 2025

Despite delivering exceptional customer service and operational reliability, Jetstar Asia has been impacted by rising supplier costs, high airport fees, and intensified competition in the region. This has fundamentally challenged the low-cost airline's ability to deliver returns comparable to the stronger performing core markets in the Group.

Jetstar Asia (3K) will continue to operate flights for the next seven weeks on a progressively reduced schedule, before its final day of operation on 31 July 2025.

The closure of Jetstar Asia only impacts the 16 intra-Asia Pacific routes operated by the airline from its base in Singapore. It does not impact Jetstar Airways' (JQ) domestic and international operations in Australia and New Zealand or Jetstar Japan (GK). Jetstar Airways will continue to fly from Australia into Asia including to all its popular destinations across Singapore, Thailand, Indonesia, Vietnam, Japan and South Korea. There is also no impact to any Qantas operated flights.

Singapore remains a critical hub for the Qantas Group as its third largest international airport. Qantas also offers connections from Singapore through nearly 20 codeshare and interline partners to a variety of destinations across Asia.

If you have a customer with an upcoming Qantas international booking which includes a Jetstar Asia (3K) operated sector from/to Singapore that is impacted, a number of options are available, including a full refund.

View the commercial policy for full details here.