Welcome to Qantas Agency Connect

Access a suite of support tools to assist in managing customer bookings and your agency account.

Sydney > London. Non-stop. A world first.

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October 2027, the first time the Kangaroo Route has ever been flown without stops to and from Australia's east coast
Find out more
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Qantas gateway portal

Qantas Gateway

A new, modern portal providing one secure login for all Qantas agency tools.
Qantas Gateway support
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Policies

Policies related to booking, fares, ticketing, schedule changes, disruptions and more.
Browse all policies
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Help & support

Contact us details, FAQs, manage your account or browse NDC support options.
Seek support

Agency news

Your destination for all the latest Qantas news and industry updates.

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NA,/content/qac/en/news/june-2026/australia-to-the-world,/content/qac/en/news/june-2026/project-sunrise,/content/qac/en/news/feb-2026/qantas-economy-plus

Qantas NDC

Find out how your agency can access Qantas NDC and unlock unique features and benefits.

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NDC Benefits

Qantas NDC is a technology platform that is transforming the way you shop, book and service.
View all NDC benefits
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NDC technical support

Technical Support

View all reported live issues, future developments, FAQs and a glossary of NDC terms.
Browse NDC support options

Most searched

A collection of most searched topics by agents.

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International reissue policy
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All commercial policies
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domestic ticket reissue
Domestic reissue policy
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schedule changes
Manage schedule change
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Name correction policy
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Browse FAQs
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Check your flight status
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Latest agency news